Automating Deathcare

Summary:

We’ve leveraged the investments we’ve made in our Cremstar online direct cremation service to productize a suite of E-Commerce, Content Management (CMS), and Dispatching (Deathcare Logistics) software modules and apps available to funeral homes and mortuary transport dispatching services on a SaaS basis.

Problem:

Most funeral homes have rudimentary websites with no E-Commerce capability. As margins continue to shrink from 15% a decade ago to less than 7% today, funeral directors can’t afford to manage low-cost offerings like direct cremations. They need to focus their time and attention on high-margin funerals instead. But, increasingly, consumers are moving away from expensive funerals to lower-cost cremations. Today, 58% of Americans choose cremation as their end-of-life disposition, projected to grow to 64% by 2025, and in some states the cremation rate is already greater than 80%.

Furthermore, most funeral homes and mortuary transport dispatching services use a whiteboard and/or pen & paper to record information for their removals. To pass it to their drivers (employees or subcontractors), they then either call, text, or email them the relevant information. This often results in miscommunication and errors in data transfer, and the location of drivers is exclusively self-recorded. Plus, not having a digital record makes it difficult to access and/or update old files and documents.

Solution:

Styx Logistics offers a suite of a suite of E-Commerce, Content Management (CMS), and Dispatching (Deathcare Logistics) software modules and apps, available to funeral homes and mortuary transport services on a subscription basis to improve the operation of their businesses. Cremstar is Powered by Styx Logistics.

The Styx Logistics Solution for Funeral Homes (E-Commerce/CMS/Dispatching)

• Provides funeral homes with the ability to seamlessly integrate our E-Commerce solution into their existing funeral home website, automatically feeding the Styx Logistics CMS platform and apps (Funeral Director, Driver, and Crematory), enabling funeral directors to track each job from transaction, to dispatch, to drop-off. Website e-commerce modules, plus the desktop and smartphone apps are white-labeled, branded with the funeral home’s name and logo. No matter how sophisticated your funeral home’s website, we can link our Styx system to yours in minutes, providing you with the ability to convert and sell customers on low-margin direct cremations online without them even calling you. As funeral home profit margins continue to shrink from 15% a decade ago to less than 7% today, you can no longer afford to invest time and money in low-cost offerings like direct cremations. You need to focus your attention on high-margin funerals instead. Styx give you that ability immediately, seamlessly, and with no money down.

The Styx Logistics Solution for Dispatching Companies (Dispatching)

• Lets mortuary transport dispatching companies easily input basic customer information through the Styx Logistics Dispatching app or website interface (versus using current whiteboard or paper-based systems), empowering you to assign drivers, and to keep track of them from the initial removal to drop-off at the funeral home or crematory, while archiving key data like odometer readings for taxes. Plus, we offer dispatching companies a free app and web interface, branded with the logo of your dispatching company, which can be provided as a premium to funeral home clients so they can feed you the key dispatching data directly themselves. No more copying texts or emails and forwarding them on to your drivers. Let your customers do the input work for you, and you just assign drivers and track them.

For more information about Styx Logistics, Inc., visit StyxApps.com, or contact us at Info@StyxApps.com.